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Stearns Home Loans Delivers Home Buyers 5 Star Customer Service

Even though our name says home loans, we’re dedicated to something else entirely … your satisfaction. Helping you reach your financial and personal goals during one of life’s major decisions is our shared career goal.

Everyone at Stearns Home Loans shares a powerful, simple philosophy: “I can help you!” You’ll see evidence of this from the very beginning of our relationship.

Any mortgage – whether it’s for a starter home, a refinance, or an investment property – has the potential to appear complex and confusing. We fully understand how this can be a potential source of stress for you. That’s why we’re focused on your needs from the beginning, and how we can eliminate any stress. You can rely on us to answer your questions in everyday language, not mortgage-speak.

Our most satisfied customers have told us that we took their needs seriously, provided truly personal standards of service, and always kept them up to date with the status of their mortgage application. They also appreciated our attention to detail.

Waiting for news about one of life’s biggest financial responsibilities is never easy, and we understand this. Stearns Home Loans has revolutionized home financing to make the process faster, simpler and more secure. Harnessing the power of technology and the passion of our people, we’ll give you a personalized mortgage experience that our customers rate 5 stars.

This why so many of our satisfied customers have personally thanked their loan officers and support staff for responding as quickly as possible to every question about purchasing or refinancing your home. Here are just two of the over 14,200 customer reviews Stearns has received:


As first-time home buyers, my wife and I felt confident every step of the way. [Loan officer] did a great job explaining every step of the process and what to look ahead for next in order adhere to the closing date. He made himself available to us all hours of the day and his response time was incredible.

Verified Customer Review, September 29, 2019

 
This was an extremely fast and easy process! Had we known we would have refinanced our mortgage long ago. Thank you for being so amazing to work with.

Verified Customer Review, September 30, 2019

 


- Oct 07, 2019



 
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